OuiCall AIAn AI receptionist for house and office cleaning businesses
While you're scrubbing a client's bathroom, your phone is ringing at the bottom of your bag. Sam answers, asks what you need to give a price and leaves you the request in the app.
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
The clients who call while you're cleaning
Whether you work solo or with a small crew, in Hull, Aylmer or Chelsea, calls come in when your gloves are on:
- a family who wants a cleaning every two weeks for their two-storey house;
- a move-out deep clean, right before the keys are handed back;
- a small office looking for weekly cleaning, in the evening;
- “Do you bring your own products? Do I need to be home?”
Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.
What Sam does for you
He writes up the request
Sam asks about the type of cleaning, the area, how often and how big the place is, one question at a time, then the name and number.
He leaves you the quote request
The request is saved as soon as he has the name and number. You'll find it in the app, with the call transcript.
He answers in your words
Products, service area, insurance, payment: only with your information. He never gives a price, except the ones you've written down.
If you offer an assessment visit, he suggests it and books it into your calendar; the client gets a confirmation text, then a reminder the day before. He doesn't read the whole request back or make the client repeat themselves: the call stays short and pleasant.
Sample call
Illustrative example: names, addresses and numbers are fictional.
Quotes, visits and follow-up
Quote request. A few short questions, one at a time: the area, how often, the size of the place, the timing, then the name and number. Sam then tells the client you'll call back with a quote.
In the app. Every request is marked as a quote and sums up the area, the frequency and the size of the place. The full call transcript is right beside it.
Regular clients. If their cleanings are in your Google Calendar or the built-in calendar, Sam can move or cancel an appointment, after checking with a code texted to the number on the booking.
Bilingual. In the Outaouais, lots of clients call in English: Sam answers in the client's language.
Pricing and free trial
No contract. One extra regular client more than covers the subscription.
- 24/7 receptionist, in English and French
- 500 call minutes included ($0.15 per extra minute)
- Confirmation and reminder texts, app to follow your calls
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.
Frequently asked questions
Can Sam give a price for a cleaning?
Only if you've written a price in your information, for example a rate for a condo deep clean. Otherwise, he says you'll call back with a quote. He never makes up a price.
Can my regular clients move their cleaning?
If their appointment is in your calendar, yes: Sam finds it, checks who's calling with a code sent by text and offers a new slot. Otherwise, he takes a message.
I clean on my own. Is this for me?
Yes. You keep your number: your phone rings first, and unanswered calls go to Sam. While you're cleaning, you can also forward all your calls to him.
How much does it cost?
$99 a month, plus tax, no contract, with 500 call minutes included. You can start with a free trial.
Try Sam with your own calls
Leave your details: we'll call you back and set up your receptionist with you.
Or call our Plomberie Rive-Est demo at 438 230-5605 and say, for example: “I have a water leak, can you come?” Press 2 for English. Plomberie Rive-Est is our demo of a different business, but it shows how Sam answers, asks one thing at a time and takes messages.
Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.