OuiCall AIAn AI receptionist for pest control that never lets a call slip
A client who sees mice in the kitchen isn't going to wait for a callback tomorrow. Sam answers while you're treating a unit, asks the right questions and alerts you on the spot when it can't wait.
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
What rings while you're on a job
In pest control, you work in coveralls and gloves, in homes where it's hard to pick up. Meanwhile:
- a tenant in Gatineau finds bed bugs and calls three companies in a row;
- a restaurant wants a prevention contract and a visit this week;
- a homeowner in Sherbrooke has a wasp nest above the front door;
- someone wants to know how to get ready before a treatment.
Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.
What Sam does for you
He sizes up the situation
Sam asks which insect or rodent, where, and since when. Pests in large numbers are treated as urgent.
He texts you what can't wait
For an emergency, he takes the address, name and number, then texts you the message during the call.
He books inspections
For everything else, he offers an inspection or treatment from your list, in your availability, or takes a quote request.
He answers questions with your information: your prep instructions, your guarantees, your service call fee. He never gives a price for a treatment that isn't on your list, and he doesn't pretend to be an expert: the technician assesses on site.
Sample call
Illustrative example: names, addresses and numbers are fictional.
Infestations, inspections and texts
Major infestation. Rodents or insects in large numbers: Sam takes the address, name and number, and texts you the message marked URGENT during the call. If you allow it, he can also transfer the call to you.
Inspection or treatment. He books into your Google Calendar or the built-in calendar, with no double booking. The client gets a confirmation text, then a reminder the day before, which means fewer visits where nobody's home.
Commercial contract or quote. He collects the request and you'll find it in the app, with the full call transcript.
Danger. If someone describes immediate danger to a person, he calmly tells them to dial 911.
Pricing and free trial
No contract. Less than a single treatment lost because nobody picked up.
- 24/7 receptionist, in English and French
- 500 call minutes included ($0.15 per extra minute)
- Confirmation and reminder texts, app to follow your calls
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.
Frequently asked questions
How does Sam decide whether it's urgent?
He asks what the person is seeing, where and how many. Insects or rodents in large numbers are treated as urgent and texted to you right away. A single wasp or a prevention question isn't: he offers a visit or takes a message.
Can he explain how to prepare a home before a treatment?
Yes, if you give him your instructions. He repeats them as written, without adding anything.
Do my clients get a reminder?
Yes. After a booking, the client gets a confirmation text, then a reminder the day before the appointment.
Can I stop whenever I want?
Yes, with no fees and no contract. Turn the receptionist off in one click.
Try Sam with your own calls
Leave your details: we'll call you back and set up your receptionist with you.
Or call our Plomberie Rive-Est demo at 438 230-5605 and say, for example: “I have a water leak, can you come?” Press 2 for English. Our demo is a plumber, but an urgent pest control call goes the same way.
Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.