OuiCall AIAn AI receptionist for pet groomers and grooming salons
You don't leave a dog alone on the table to answer the phone. Sam answers for you, in English or Québec French, books the right service into your calendar and texts the confirmation to the client.
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
What rings during a grooming
A bath, a blow-dry, a scissor cut: both your hands are on the animal. Whether your salon is in Rimouski, Matane or Rivière-du-Loup:
- “Any room Saturday for a bath and a cut for my poodle?”;
- a regular who wants their next appointment in six weeks;
- “How much for a nail trim? Do I need an appointment?”;
- a new client with a big dog that's never been groomed.
Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.
What Sam does for you
He books the right service
Sam sees your real availability and books for the right length. If the client is unsure, he asks what they're looking for and suggests at most two services from your list.
He texts the client
A confirmation right after the call, then a reminder the day before. Fewer forgotten appointments, fewer gaps in your day.
He notes special cases
A request that isn't on your list, like a full dematting or a delicate first groom: he collects the essentials and you'll find them as a message in the app.
He answers questions about your prices, how long it takes, required vaccines or parking only with your information: he never makes up a price. He gives no opinion on the animal's health. Your cancellation policy, if you have one, is mentioned in one sentence when confirming.
Sample call
Illustrative example: names, addresses and numbers are fictional.
Calendar, texts and messages
Calendar. Sam books into your Google Calendar or the calendar built into the app, with no double booking, taking each service's length into account.
Texts. The client gets a confirmation after the call and a reminder the day before. No more calling back to confirm.
Moving or cancelling. Sam finds the appointment, checks with a code sent by text if needed, then moves or cancels it. If that doesn't work, he takes a message.
Messages. A special request or a question he can't handle becomes a summarized message in the app, with the call transcript.
Pricing and free trial
No contract. One or two extra groomings a month cover the subscription.
- 24/7 receptionist, in English and French
- 500 call minutes included ($0.15 per extra minute)
- Confirmation and reminder texts, app to follow your calls
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.
Frequently asked questions
Can Sam handle services based on the dog's size?
Yes. You enter your services with their length and price, for example “bath and cut, small dog” and “bath and cut, large dog”, and he only offers slots where the service fits in your calendar.
Does he give advice about the animal's health?
No. He offers an appointment or takes a message, and you call the client back.
Do I keep my number?
Yes. Your clients call your usual number. Unanswered calls go to Sam, or all your calls while you're grooming, if you prefer.
Will my clients know it's an AI?
Sam introduces himself with a first name and speaks naturally. If someone asks whether he's a person, he honestly says he's a virtual assistant.
Try Sam with your own calls
Leave your details: we'll call you back and set up your receptionist with you.
Or call our Massothérapie Mont-Royal demo at 438 905-9701 and say, for example: “Do you have an opening Thursday evening for a massage?” Press 2 for English. Massothérapie Mont-Royal is our demo of a different business, but booking works exactly the way it would for a grooming salon.
Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.