Locksmithing

An AI receptionist for locksmiths, even at 2 a.m.

When someone is locked out, they call the first locksmith they find and hang up if they reach voicemail. Sam answers every call, spots the emergencies and texts them to you on the spot.

English and Québec FrenchKeep your number$99/month*, no contract*

* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.

Why locksmiths lose clients on the phone

Locksmith work is done on your knees in front of a door, often with a client watching. Meanwhile, the phone keeps ringing:

  • someone locked out in the middle of winter, in Québec City or Lévis;
  • a shop that wants its cylinders changed after an employee leaves;
  • a homeowner asking whether you install smart locks;
  • night and weekend calls, when everyone is searching for “locksmith open now”.

Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.

What Sam does for you

He spots the lockout

Someone locked out is an emergency. Sam takes the address, name and number, without making the client repeat themselves.

He texts you the emergency

The message marked URGENT reaches your cell during the call. You call the client back, or Sam transfers the call to you if you allow it.

He schedules the rest

Rekeying, installation, smart locks: he offers a visit in your availability or takes a quote request.

He answers with your information only: hours, service area, service call fee if you've entered one. He never gives a price for work that isn't on your list, and always asks for the address to check that you go there, whether you cover Montréal, Laval or the Québec City area.

Sample call

Serrurerie du Plateau● On call
Sam · receptionistHello, Serrurerie du Plateau, this is Sam, the virtual agent. How can I help you?
ClientHi, I'm locked out, my keys are still inside.
Sam · receptionistOkay, we'll help you. What's the address, including the city?
Client4120 De Bullion Street, in Montréal.
Sam · receptionistThank you. What name, and what number can we reach you at?
ClientÉmilie Roy, 514 555-0173.
Sam · receptionistDone, the message just went out to the locksmith. He'll call you back at that number.
Text the locksmith gets during the call: URGENT — Serrurerie du Plateau · Client locked out, keys inside, 4120 De Bullion St., Montréal · Émilie Roy · call back at 514 555-0173

Illustrative example: names, addresses and numbers are fictional.

How Sam handles your calls

Lockout or forced door. He asks for the address, name and number, one thing at a time. The message goes out by text during the call, and he tells the client the team has been notified. He only gives an arrival time if you've entered one in your information.

Scheduled work. Lock changes, installation, safes: he offers an open slot in your Google Calendar or the built-in calendar. The client gets a confirmation text, then a reminder the day before.

Questions. Hours, service area, payment methods: he answers with what you've written, otherwise he takes a message.

Everything is logged. Every call is transcribed and summarized in the app. Calls aren't recorded as audio: it's the text that's kept.

Pricing and free trial

$99* / month, plus taxes*

No contract. It's a flat price: a night call costs nothing more than a daytime call.

  • 24/7 receptionist, in English and French
  • 500 call minutes included ($0.15 per extra minute)
  • Confirmation and reminder texts, app to follow your calls

* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.

Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.

Frequently asked questions

Does Sam answer at night and on weekends?

Yes, 24/7, as soon as your calls are forwarded to him. You can forward only unanswered calls, or all your calls while you're on a job.

Does he unlock the door remotely or give technical advice?

No. He writes down the emergency and texts it to you right away. The technical work stays yours.

Can he give an arrival time?

Only if you've entered one in your information, for example “usually under an hour in Montréal”. Otherwise, he simply says the message has gone out and someone will call back.

Will my clients know it's an AI?

Sam introduces himself with a first name and speaks naturally. If someone asks whether he's a person, he honestly says he's a virtual assistant.

Try Sam with your own calls

Leave your details: we'll call you back and set up your receptionist with you.

Or call our Plomberie Rive-Est demo at 438 230-5605 and say, for example: “I have a water leak, can you come?” Press 2 for English. Our demo is a plumber, but an emergency call goes the same way for a locksmith.

Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.

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