OuiCall AIAn AI receptionist for moving companies
When your crew is hauling a fridge up a spiral staircase, nobody's answering at the office. Sam takes the call, asks what you need for a quote and leaves you a complete request in the app.
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
The calls movers lose in peak season
In Québec, spring and July 1st send calls through the roof. Those are exactly the days the whole crew is on the road:
- a family leaving Trois-Rivières for Shawinigan who wants a price this week;
- a student moving out of a 3½ on the third floor, with no elevator;
- a woman moving into a seniors' residence in Bécancour who needs a firm date;
- “Are you still free on July 1st?”
Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.
What Sam does for you
He asks the right questions
The moving date, the pick-up address, the drop-off address, the size of the place and the floor, with an elevator or stairs. One question at a time.
He leaves you a complete request
As soon as he has the name and number, the request is saved. You'll find it in the app, ready for your quote.
He never promises a price
He never gives a price for a move, except a rate you've written down, like an hourly rate. He says you'll call back with a quote.
He answers with your information only: your service area, the boxes you sell, your insurance, your terms. He doesn't read the whole request back or make the client repeat what they've already said: the call stays short, and you're the one who calls back with the price.
Sample call
Illustrative example: names, addresses and numbers are fictional.
Peak season, quotes and follow-up
Quote request. Sam asks one question at a time and never asks again for something the client already said. As soon as he has the name and number, he saves the request, without reading it all back.
In the app. Every request is marked as a quote, with the date, both addresses, the size of the place and the floor, plus the full call transcript.
Estimate visit. If you offer a visit to size up the load, he books it into your Google Calendar or the built-in calendar. The client gets a confirmation text, then a reminder the day before.
Bilingual. He answers in English or Québec French, depending on the client, handy for students and newcomers.
Pricing and free trial
No contract. The price doesn't change in July: $99 a month*, even during moving week.
- 24/7 receptionist, in English and French
- 500 call minutes included ($0.15 per extra minute)
- Confirmation and reminder texts, app to follow your calls
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.
Frequently asked questions
Can Sam book a moving date?
He notes the requested date in the quote request, and you confirm it when you call back. If an estimate visit is one of your services, he can book it straight into your calendar.
Does he give prices over the phone?
Only a rate you've written down, for example an hourly rate for two movers and a truck. Otherwise, he says you'll call back with a quote. He never makes up a price.
How many minutes are included?
500 call minutes a month are included in the $60. Beyond that, it's $0.15 a minute.
Can I stop after the season?
Yes, with no fees and no contract. Turn the receptionist off in one click.
Try Sam with your own calls
Leave your details: we'll call you back and set up your receptionist with you.
Or call our Plomberie Rive-Est demo at 438 230-5605 and say, for example: “I have a water leak, can you come?” Press 2 for English. Plomberie Rive-Est is our demo of a different business, but it shows how Sam answers and asks one thing at a time.
Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.