OuiCall AIA virtual receptionist for massage therapists
In the middle of a massage, you can't pick up, and you shouldn't have to. Sam answers for you, books the treatment into your calendar and texts the confirmation to the client.
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
The calls that come in during your sessions
A session lasts an hour; the phone doesn't wait. Whether you work from home in Sherbrooke or in a Montréal clinic:
- “Do you have an opening Thursday evening for a Swedish massage?”;
- “Do you give receipts for insurance?”;
- a client who wants to know the difference between two treatments;
- Sunday evening bookings, when you're not working.
Most people don't leave a message: they hang up and call someone else. Sam answers 24/7 the calls you forward to him, either only when you don't pick up, or all your calls while you're working.
What Sam does for you
He books your treatments
Sam sees your real availability and books directly, for the right length. If the client is unsure, he suggests at most two treatments from your list.
He texts the confirmation
The client gets a confirmation right away, then a reminder the day before the appointment.
He answers in your words
Prices, length, receipts, parking, deposit: only with the information you've provided.
He gives no medical advice. If a caller describes an emergency, he calmly invites them to dial 911, or Info-Santé 811 if it isn't urgent. Your cancellation policy is mentioned in one sentence when confirming.
Sample call
Illustrative example: names, addresses and numbers are fictional.
Your calendar, your texts, your messages
Calendar. Sam books into your Google Calendar (one-click connection) or the calendar built into the app. He only sees your busy slots, not the details of your appointments.
Texts. A confirmation after the call, a reminder the day before: fewer forgotten appointments.
Messages. A special request, a treatment that isn't on your list or a cancellation becomes a summarized message in the app, with the call transcript.
Privacy. Calls aren't recorded as audio, and speech recognition and synthesis run in data centres in Canada.
Pricing and free trial
No contract. Just one extra massage a month covers the subscription.
- 24/7 receptionist, in English and French
- 500 call minutes included ($0.15 per extra minute)
- Confirmation and reminder texts, app to follow your calls
* Plus tax. 500 call minutes included per month, then $0.15 per extra minute.
Free trial: 3 days or 60 call minutes, whichever comes first, starting from the first call Sam answers. No payment during the trial, set up in 15 minutes with you.
Frequently asked questions
Can Sam answer questions about insurance receipts?
Yes, with your information: if you say you issue receipts and for which insurers or associations, he tells the client. He doesn't make anything up.
Does he give advice about pain or injuries?
No. He gives no medical advice. He offers an appointment, takes a message or, in an emergency, invites the caller to dial 911 or Info-Santé 811.
I work without a receptionist. Is this for me?
That's exactly who it's for. You keep your number: your phone rings first, and unanswered calls go to Sam. During your sessions, you can also forward all your calls to him.
Can I change my treatments and hours myself?
Yes. In your own space, you change your hours, services, prices and answers whenever you want.
Try Sam with your own calls
Leave your details: we'll call you back and set up your receptionist with you.
Or call our Massothérapie Mont-Royal demo at 438 905-9701 and say, for example: “Do you have an opening Thursday evening for a massage?” Press 2 for English. Our Massothérapie Mont-Royal demo is set up like a real clinic.
Questions? Call OuiCall at 438 230-5619: Sam answers 24/7, and we call you back.